In some cases, you can cancel an order and then issue a refund. As part of the refund process, you have the option to restock the items and to send a notification email to the customer. If …

If you plan to issue refunds through Shopify, you should know that it takes 5 – 10 business days for your customer to get refunded, but the processing time is influenced by several factors.

Jun 18, 2025 · Shopify will automatically send a refund confirmation email to the customer. To refund only part of an order (like one item, or a specific amount): This is useful for damaged …

On average, it takes about 5 to 10 business days for a refund to be processed on Shopify. However, this timeframe isn't set in stone.

Aug 22, 2024 · Once you’ve identified the item that the customer wants to return, and verified that it’s eligible for a refund, you can go to the “Orders” screen on your Shopify POS app and …

Sep 16, 2025 · Processing a full refund in Shopify is super easy. You have to choose the order you want to refund, click the "Refund" button, select the items or type the total amount, and …

Oct 22, 2025 · When it comes to running an online store, handling returns and exchanges is as inevitable as Monday mornings. The goal here is to transform what could be a negative …

Jul 11, 2025 · Learn the step-by-step process to issue refunds on Shopify for your customers, ensuring compliance and customer satisfaction. Refunds are part of doing business, but if you …

Jul 2, 2025 · When customers send items back, you can process refunds directly through Shopify. The money goes back to their original payment method (credit card, PayPal, etc.). You can …

Mar 31, 2025 · In general, Shopify allows merchants to refund customers for the full or partial amount within 60 days of the purchase. To be eligible for a refund, the customer must have …