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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  3. Where is my order? – Route for Shoppers

    You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.

  4. Route Shipping Protection Policies

    Route cannot cover orders shipped to countries imposed with U.S. sanctions. In these instances, the Route Shipping Protection premium can be refunded upon request.

  5. Route

    Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants

  6. Route

    Aug 26, 2025 · Easily record anything on your screen with Jam

  7. Shipping Protection & Claims - Route

    Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims How Route’s claims process works How …

  8. Route

    The Route widget allows customers to purchase protection for their orders at checkout. This involves adding a JavaScript file and an HTML <div> tag to your site, and initializing the widget …

  9. How Route’s claims process works – Route

    As soon as your customer files a claim on a Route-protected order in our Resolve Center, we assess the issue against our policies to determine whether it qualifies for a refund or …

  10. File and manage claims – Route

    Follow How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my …